Support
Contact us
Questions, billing help, privacy requests, bug reports, or ideas — we read every message.
info@aiwritingassistant.netReplies from a real personMost answers are in the Help Center
info@aiwritingassistant.net
Replies from a real person
Most answers are in the Help CenterEmail support
info@aiwritingassistant.netWe aim to reply within two business days. Include the page name, what you expected, what happened, and any visible error message.
Protect your account. Never send a password, reset link, full payment card number, or private document in a support email — we will never ask for them.
Before you write
The Help Center answers most questions instantly — limits, accounts, dark mode, refunds, and every tool. Billing questions are covered in detail in the Billing & Refunds policy, including the 14-day money-back guarantee and how to cancel.
What to include in a bug report
- The tool or page you were using, and your browser and device type.
- The exact error message, without any private writing content.
- Whether the problem repeats after a hard refresh (Ctrl+F5).
Privacy requests
You can download your data or delete your account yourself from the Account page. For anything else — questions, corrections, or rights requests under your local law — email us and we will respond within the legally required timelines. Details in the Privacy Policy.