Skip to content
AI Writing Assistant
GU
GuestLoading
Help Center

How can we help?

Everything about the tools, accounts, limits, billing, and privacy — searchable, detailed, and honest.

Getting started

What is AI Writing Assistant?

AI Writing Assistant is a collection of focused, browser-based writing tools — grammar checking, paraphrasing, summarizing, translating, tone changing, humanizing, AI detection, drafting articles and emails, and a word counter. Each tool has one clear job and the same clean workspace, and you can start using them instantly, free, without creating an account.

Do I need an account to use the tools?

No. Every tool works as a guest. Creating a free account raises your limits substantially (bigger requests, four times the daily words), keeps the same plan on all your devices, and adds a usage dashboard, profile settings, and dark-mode sync. There is no credit card required for a free account.

How do I use the box on the homepage?

Type or paste your text into the big box, then pick a tool — either a chip under the box, the More menu, or the + menu. Your text is carried straight into the tool you chose, ready to run. You can also press the arrow (or Ctrl+Enter) to send your text to the Grammar Checker directly, or use the + menu to upload a TXT or MD file into the box.

How do I switch between light and dark mode?

Click your profile in the top-right corner and use the Dark mode switch, or open your Account page → Preferences to choose Light, Dark, or System. Your choice is remembered on this device and, when you are signed in, synced to your account.

Which languages are supported?

The Translator converts text between many major languages, and most other tools can work with non-English text. Results are strongest in English; for other languages, review the output carefully before using it.

Using the tools

Grammar Checker — how does it work?

Paste or type into the editor (or upload a Word, PDF, or text file) and corrections appear automatically while you write — spelling, grammar, punctuation, and clarity suggestions with explanations. Click a suggestion to apply it. Your document is processed in memory and never stored; unchanged paragraphs aren't re-checked thanks to a short-lived, hash-keyed cache.

Paraphraser — what does it do?

It rewrites your text so it reads clearly and freshly while keeping the exact meaning. Use it to fix awkward phrasing, avoid repetition, or find a better way to say something. Always read the result to confirm the meaning survived.

AI Humanizer — when should I use it?

When a draft sounds robotic or obviously machine-written, the Humanizer rewrites it with natural rhythm, varied sentence length, and a human voice. It pairs well with the AI Detector: humanize, then re-check.

AI Detector — how reliable is it?

The detector estimates how likely a text is AI-generated and highlights sentence-level evidence. It is an estimate, not proof — no detector on the market is infallible. Never use it as the sole basis for academic, employment, or disciplinary decisions about a person.

Summarizer — what can it condense?

Articles, reports, essays, meeting notes — paste any long passage within your plan's per-request limit and get the key points back, so you can digest long material fast.

Translator — how do I pick languages?

Choose the source language (or let it auto-detect) and the target language, then run the tool. It aims for natural, fluent phrasing rather than word-for-word conversion.

Tone Changer — what tones are available?

Pick the audience or feel you're aiming for — for example more formal, more friendly, more confident, or more concise — and the tool rewrites your text to match while preserving the message.

AI Writer and Email Writer — what do they need from me?

A short, clear brief. Tell the AI Writer the topic, audience, and rough length; tell the Email Writer who the email is for and what it should achieve. The clearer the brief, the better the draft. Always review facts before sending or publishing.

Word Counter — does it use my limits?

No. The Word Counter runs entirely in your browser, is always unlimited on every plan, and its text never leaves your device.

Can I upload files?

Yes — the Grammar Checker accepts Word, PDF, and text files in its workspace, and the homepage + menu accepts TXT and MD files into the writing box. Files are read to extract their text for processing; like all your writing, the content is not stored.

Account & profile

How do I create an account?

Click Create free account on the sign-up page. You can register with your name, email, and a password (at least 10 characters), or simply continue with Google. We'll send a verification email to confirm your address.

I didn't get my verification or reset email — what now?

Check your spam or promotions folder first, and make sure you typed the address correctly. Reset links expire after one hour and work only once, so request a fresh one if yours is old. Still stuck? Email info@aiwritingassistant.net.

How do I reset or change my password?

Forgot it? Use Forgot password? on the sign-in page to get a one-time reset link. Know it and want a new one? Go to Account → Security → Change password. Changing your password signs out your other devices for safety. If you signed up with Google and never set a password, you can create one there too.

Why did my sign-in get temporarily blocked?

After several failed password attempts we briefly lock sign-in for that account to block password-guessing attacks. Wait about 15 minutes and try again, or reset your password.

How do I sign out of other devices?

Account → Security → Sign out other devices ends every session except the one you're using.

Can I change my name, avatar color, or theme?

Yes — all on the Account page. Your avatar uses your initials on a gradient you pick; the theme setting syncs with the header's dark-mode switch.

How do I download my data?

AccountDownload my data gives you a file with your account record. There's no document archive to export because your writing is never stored.

How do I delete my account?

Account → Danger zone → Delete account. Deletion is immediate and permanent: your account record and sessions are removed. If you have an active Pro subscription, cancel it first so you aren't billed again.

Plans, limits & billing

What are the plan limits?

Every free plan's daily total equals ten full-size requests. *Unlimited is subject to a generous fair-use policy that only affects automated abuse. Full details on the pricing page.

When do limits reset?

Daily word totals reset at the start of each calendar day on the server. The requests-per-minute limit uses a rolling 60-second window — if you hit it, wait a few seconds and try again.

What does Pro cost?

$6.25 per month, or $45.50 per year — which works out to $3.79/month, a 39% saving. Prices are in USD; tax may apply depending on your country.

Do new tools cost extra?

No. Every tool we add in the future is included in the plan you already have — Guest, Free Account and Pro alike — at no extra cost. New tools are never sold separately or placed behind a higher tier: they simply appear in your tools list, using the same limits your plan already gives you. If your subscription is active when a tool launches, you get it at the price you are already paying. See the pricing page for the full comparison.

How do I upgrade to Pro?

Click Upgrade to Pro in the header or go to Pricing and pick monthly or annual. Checkout runs through a secure payment provider; Pro activates as soon as payment is verified. Clicking a Pro button never charges you by itself.

How do refunds work?

First purchases and annual renewals have a 14-day, no-questions-asked money-back guarantee. Monthly renewals aren't refunded, but you can cancel anytime and won't be charged again. Full details in the Billing & Refunds policy.

How do I cancel my subscription?

Use the manage/cancel link in your payment receipt, or email info@aiwritingassistant.net from your account email. You keep Pro until the end of what you've paid for, then move to the Free plan automatically.

Why do I see ads?

Ads keep the free plans free, and only guests and free accounts ever see them. Upgrade to Pro for a completely ad-free experience — the advertising code doesn't even load for Pro accounts.

Does every tool share the same limits?

Yes — all AI-powered tools draw from the same per-request, daily, and per-minute limits, so they're easy to reason about. The Word Counter is local and always unlimited.

Privacy & security

Is my writing stored on your servers?

No. Documents are processed in memory and never stored. We record word counts to enforce limits — not the words. The Grammar Checker keeps a short-lived, hash-keyed cache of correction fragments so unchanged paragraphs aren't re-processed; it expires automatically. Full details in the Privacy Policy.

Who processes my text when I run a tool?

Your text travels over an encrypted connection to our server and on to third-party AI model providers via the OpenRouter routing service, which generate the result. On Pro, requests go only to providers with zero-data-retention policies.

Do you sell my data or train AI on my writing?

No and no. We do not sell personal information, and we never use your documents to train AI models.

How is my account protected?

Passwords are stored as cryptographic hashes, sessions live in HttpOnly cookies, sign-in is throttled after repeated failures, reset links are single-use and expire in an hour, and everything travels over HTTPS. You can end other sessions anytime from your Account page.

What should I avoid submitting?

Passwords, payment card numbers, government IDs, health records, and confidential material you're not authorized to process. The tools are built for everyday writing, not regulated data.

Troubleshooting

“Daily limit reached” — what are my options?

Your words reset at the start of the next calendar day. To keep writing today: create a free account if you're a guest (that alone quadruples your daily words), or upgrade to Pro for unlimited daily words.

“Text too long for your plan” — what does it mean?

A single request went over your per-request word limit (250 guest / 1,000 free / 6,000 Pro). Split the text into smaller chunks, or upgrade for bigger requests.

The tool returned an error or nothing happened.

Try again in a few seconds — occasionally an upstream AI provider hiccups. If it persists: refresh the page, check your connection, and try a smaller piece of text. Still broken? Email us with the tool name, what you expected, what happened, and any visible error message (never include private text).

The page looks broken or outdated.

Do a hard refresh (Ctrl+F5 on Windows, Cmd+Shift+R on Mac) to pull the latest styles. If dark mode looks wrong, toggle it off and on from your profile menu.

I was charged but don't have Pro.

Give it a minute and refresh — activation follows the payment provider's confirmation. If it still hasn't appeared, email info@aiwritingassistant.net with your receipt and we'll fix it quickly.

How do I report a bug or suggest a feature?

Email info@aiwritingassistant.net. Include the page name, your browser, and what you expected versus what happened. Feature ideas are genuinely welcome — much of this product is shaped by them.

No answers match your search. Try a different word, or email us below.

Still need a hand?Email us — a real person reads every message.
info@aiwritingassistant.net